Student and Parent Self Help Guides
Student Orientation - Getting Started
Technical Issues
- How to clear cache and cookies in Google Chrome
- How do I turn off pop up blockers in Google Chrome?
- Browser Settings for Safari on iPad
- How do I turn off pop up blockers in Firefox?
- How to download Zoom App on a Mac
- I'm having trouble connecting to my Live Session
- How to clear cache and cookies in Firefox
- How to download the Zoom App on a Chromebook
- How to download the Zoom App on Windows
- Technology Requirements
- My launch course button is not available
How do I?
- How to use Neo Study App
- How to access your course syllabus
- How to use pdf's on Windows, Mac, and Chromebook platforms
- How do I take a screenshot? - Chromebook
- How do I take a screenshot? - Mac
- How do I take a screenshot? - Windows
- How to View Your Gradebook Course Type 2
- How to view your Gradebook Course Type 1
- How to Upload and Submit Audio, Video, and Document Files Course Type 2
- How to Upload and Submit Video, Audio, and Document Files Course Type 1
- How do I access Live sessions in course type two?
- How do I access Live Sessions in course type one?
- Drop course policy
- Course Retake Policy
- How do I request an extension?